RELIABLE AND AFFORDABLE SOLAR POWER
Making the people you care about smile should not be expensive.
Now, for only RWF399 per day, you can light up the world of your loved ones.
No exorbitant bills.
Just pure, clean, affordable electricity.
For only 399 RFW/day Mobisol is changing lives
Mobisol is Rwanda’s number one supplier of affordable, high quality Solar Home Systems (SHS) with a rent-to-own payment scheme – all starting at only 399rwf per day. Besides the installation of the system within just one hour, we offer you 3 year warranty, best German engineering, free customer care, maintenance and various payment options.
What are the benefits of owning a Solar Home System?
- By owning a Solar Home System you will have a reliable energy source – thus not experience power cuts and raise your standard of living significantly:
- You and your loved ones will no longer have to rely on burning kerosene for light and generators to power appliances and are independent from the rising costs of fossil fuels.
Further our SHS creates socioeconomic opportunities:
- You will increase your level of security at home due to longer lit night hours,
- improve your productivity during the night and early morning hours,
- increase child study time and can even start your business by selling excess energy produced every day.
Frequently Asked Questions
PRICES & PAYMENT
What is included in the price?
In order to best meet your needs, we offer you different packages according to your liking.
Our BASIC FAMILY PACKAGE starts at 399frw a day, featuring a solar home system, three LED light sets, one mobile charger and a torch (sunking). For just 99RWF more per day you can add a 15’’ TV (Special offer – limited!).
Further you can combine your SHS with our PREMIUM PACKAGE for an extra 249frw/ day, which includes a 19“ television, two additional LED light sets and a solar radio. Mobisol’s MULTIPLE PHONE CHARGER comes at 199 frw/ day and enables you to charge up to 30 mobile phones a day. Terms and conditions apply.
How can I pay for my system?
We enable you to easily make payments through MTN Mobile Money. Relatives abroad can support their loved ones at home using different payment schemes. No need to wait or queue: Mobisol guarantees fast, easy and hustle-free payment.
Is there a discount offered in case I pay the whole amount upfront?
Yes. In case you pay for your SHS upfront, you receive a 15% discount on the total price. A 10% discount is applied if you pay off your system within one year, 5% within two years.
What happens if I cannot make my payment?
No need to worry: Mobisol understands that there are times in which financial difficulties can arise. Consequently we grant you 30 days per year without being blamed, in order to allow you to manage your financial challenges.
INSTALLATION, WARRANTY & CUSTOMER SERVICE
How long does it take to get my solar system?
Once you made the decision to benefit from a Mobisol system, our (tele)sales force will ask you to fill out our customer qualification sheet. You will need to be in possession of a land certificate and a national ID. In case you cannot supply neither, a relative can step in and take care of all necessary formalities on your behalf. Once eligible, your system will be prepared immediately by our tech staff and is ready for pick-up in the closest hub.
Does my system and my appliances come with warranty?
Mobisol guarantees a 3-year warranty on our SHS (solar controller, battery and panel) and one year warranty on all appliances (cables, switches, phone charging kit, TV, torch). Additionally Mobisol offers you free customer care via our service hotline as well as technical assistance from our local staff. We are proud to guarantee you best quality and German engineering.
What happens if my system does not work?
In case your Solar Home System is not working, you can call our customer service team free of charge via 2345. We are proud to state that so far 98% of all issues have been solved via phone in real-time. In the rare occassion your problem cannot be solved immediately, we will arrange an appointment with one of our technicians, who will come by your home and take care of the necessary repair steps, free of charge.
OWNERSHIP & PRODUCTIVE USE
Will I own my system after it has been paid down completely?
Yes. Rent-to-own means you will own your Solar Home System and appliances after having paid it off completely. Consequently after 3 years you will receive your official ownership certificate. Goodbye bills, welcome ownership!
How can I benefit through productive use of my system?
Mobisol likes to empower: You are encouraged to become an entrepreneur by charging your neighbours phones. As well as this, we reward those recommending our system and services through a 8.000frw commission for every new customer who made their purchase decision based on your recommendation.
SALES HUB & CONTACT
Where can I try out Mobisol’s Solar Home System and applicances?
You are welcome to visit one of our eight sales hubs accross the country. Our representatives on site are happy to demonstrate our products and to answer all your questions.
Can I receive more info via phone or mail?
Yes. Call 2345 for free or write an email to email@example.com. Our telesales agents are happy to answer all your questions and will assist in finding the best solution for you.Your calls will be answered from 7h00am -9h00 pm Monday through Sunday. In case you are calling after working hours, our IVR will automatically assist and you will be added to a call back list.
Mobisol Rwanda Ltd.
KN 14 Av, Plot No. 280