Telesales Officer (m/f)


Mobisol is a leading German company for Solar Home Systems (SHS) with approximately 700 employees dedicated to delivering a clean, affordable alternative to fossil fuels for low-income households living without access to reliable energy. Mobisol products combine solar energy with innovative mobile technology and microfinance. Having successfully installed more than 57,000 solar home systems in Tanzania, Rwanda and Kenya, Mobisol is now moving into the business at a larger scale – thereby stimulating economic and social development in developing countries while simultaneously contributing to global environmental protection. Our commitment to quality, product innovation, and sustainable development makes us a highly inspiring community to work with.

Please read more about Mobisol under www.plugintheworld.com.

 

To support our international growth we are looking for a

Telesales Officer (m/w)

Location: Nairobi, Kenya

The position holder is responsible for selling to new and referred to customers (i.e. customer-recommends-customer (CRC)) via the phone.

 

In this position, you will be responsible for:

  • Conducting outbound calls and close leads generated from the PBX, the CRC and other marketing programs
  • Promoting Mobisol system and appliances to new and referred to customers according to Mobisol technical and service standards encouraging quality sales without overselling
  • Initiating the sales process by filling out the customer qualification sheet via M-tawi
  • Engaging the customers at the right speed and quality to convert leads into sales
  • Maintaining the call log and ensure data accuracy and completeness
  • Reporting sales to the Telesales Team Leader on a daily basis

 

Your Qualifications:

  • A Bachelor Degree in sales or related field
  • Minimum one year experience in sales or a related field
  • Fluency in English and Country Office specific language
  • Excellent verbal communication skills
  • Strong customer focus
  • Creative approach in lead creation and customer engagement

 

Your Perspective:

The position offers you the chance to build and shape a global player in the off-grid energy market with strong commitment to product quality, design, user friendliness and environmental sustainability. You will be part of an outstanding, highly motivated international team, combining professional expertise with personal passion. In addition to joining a dynamic global community, you will receive an attractive benefits package with different options to participate in the success of our company.

The position holder is responsible for selling to new and referred to customers (i.e. customer-recommends-customer (CRC)) via the phone.

 

If you feel intrigued by this challenging opportunity, please send your application (motivation letter that none of the other applicants will write – stand out!, CV, references) with the position title on the email subject line to kejobs@plugintheworld.com.